{"id":1706,"date":"2018-09-14T14:19:58","date_gmt":"2018-09-14T12:19:58","guid":{"rendered":"https:\/\/cftc-dartyidf.fr\/?p=1706"},"modified":"2018-09-14T14:19:58","modified_gmt":"2018-09-14T12:19:58","slug":"charte-dutilisation-du-talkie-walkie","status":"publish","type":"post","link":"https:\/\/cftc-dartyidf.fr\/index.php\/2018\/09\/14\/charte-dutilisation-du-talkie-walkie\/","title":{"rendered":"Charte d’utilisation du talkie-walkie"},"content":{"rendered":"

Le talkie-walkie est un outil cl\u00e9 pour la qualit\u00e9 de service et la r\u00e9activit\u00e9 attendus par nos clients.<\/span><\/p>\n

Il est devenu une r\u00e9f\u00e9rence en mati\u00e8re de communication dans nos m\u00e9tiers, et est utilis\u00e9 par les plus grandes enseignes (Apple Store, Electro D\u00e9p\u00f4t, enseignes du textile, …).<\/span><\/p>\n

Disponibilit\u00e9 des \u00e9quipes pour les clients, animation des ventes, gestion des stocks et des processus s\u00e9curit\u00e9 : autant de situation pour lesquelles le talkie-walkie va vous aider.<\/span><\/p>\n

R\u00e8gles d\u2019utilisation \u00e0 respecter<\/span><\/strong><\/p>\n

    \n
  1. Utilisation strictement professionnelle<\/span><\/li>\n
  2. Veiller \u00e0 un langage correct, ne pas oublier de sire svp ou merci, aucune familiarit\u00e9, ni altercation<\/span><\/li>\n
  3. Pas de d\u00e9nigrement<\/span><\/li>\n
  4. Toujours communiquer en sachant que les clients peuvent nous entendre<\/span><\/li>\n
  5. Prendre la parole en s’identifiant et confirmer la r\u00e9ception d’un message<\/span><\/li>\n
  6. Privil\u00e9gier les messages courts, ne pas bloquer le canal principal<\/span><\/li>\n
  7. En cas de message personnalis\u00e9, utiliser un autre canal<\/span><\/li>\n
  8. L’utilisateur doit prendre soin de son talkie-walkie<\/span><\/li>\n
  9. Le kit-oreillette est personnel, sous la responsabilit\u00e9 de son utilisateur<\/span><\/li>\n
  10. L’utilisateur doit conserver le talkie-walkie avec lui<\/span><\/li>\n
  11. Aucun talkie-walkie ne doit sortir du magasin<\/span><\/li>\n
  12. En fin de service, \u00e9teindre le talkie-walkie et le remettre sur son socle de charge<\/span><\/li>\n
  13. Les accessoires doivent \u00eatre rang\u00e9s avec pr\u00e9caution<\/span><\/li>\n
  14. Tout dysfonctionnement doit \u00eatre signal\u00e9 \u00e0 un encadrant<\/span><\/li>\n<\/ol>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    Le talkie-walkie est un outil cl\u00e9 pour la qualit\u00e9 de service et la r\u00e9activit\u00e9 attendus par nos clients. Il est devenu une r\u00e9f\u00e9rence en mati\u00e8re de communication dans nos m\u00e9tiers, … Lire plus<\/a><\/p>\n","protected":false},"author":1,"featured_media":1708,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-1706","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accueil","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"yoast_head":"\nCharte d'utilisation du talkie-walkie - CFTC-Darty IDF<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cftc-dartyidf.fr\/index.php\/2018\/09\/14\/charte-dutilisation-du-talkie-walkie\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Charte d'utilisation du talkie-walkie - CFTC-Darty IDF\" \/>\n<meta property=\"og:description\" content=\"Le talkie-walkie est un outil cl\u00e9 pour la qualit\u00e9 de service et la r\u00e9activit\u00e9 attendus par nos clients. 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