{"id":1509,"date":"2018-03-28T12:27:36","date_gmt":"2018-03-28T10:27:36","guid":{"rendered":"https:\/\/cftc-dartyidf.fr\/?p=1509"},"modified":"2018-03-28T12:35:42","modified_gmt":"2018-03-28T10:35:42","slug":"reagir-face-a-attaque-terroriste","status":"publish","type":"post","link":"https:\/\/cftc-dartyidf.fr\/index.php\/2018\/03\/28\/reagir-face-a-attaque-terroriste\/","title":{"rendered":"R\u00e9agir face \u00e0 une attaque terroriste"},"content":{"rendered":"
\n
Guide pratique pour le personnel des espaces commerciaux<\/strong><\/span><\/div>\n
<\/div>\n<\/div>\n
<\/div>\n
\n
Les risques d’attaque arm\u00e9e pourrait se maintenir durablement \u00e0 un niveau \u00e9lev\u00e9. Ce contexte impose le maintien des postures Vigipirate. Dans ce cadre,<\/div>\n
les pouvoirs publics tout comme les entreprises adoptent une d\u00e9marche permanente de s\u00e9curit\u00e9 qui repose, notamment, sur des mesures de vigilance,<\/div>\n
de pr\u00e9vention et de protection.<\/div>\n
La s\u00e9curit\u00e9 est l\u2019affaire de tous. Le comportement de chacun est donc essentiel pour renforcer l\u2019efficacit\u00e9 de ces dispositions.<\/div>\n
Ce guide vient en compl\u00e9ment des proc\u00e9dures et consignes mises en place dans les entreprises. Son objectif est de sensibiliser les personnes travaillant<\/div>\n
dans les espaces commerciaux. Il leur fournit des indications concr\u00e8tes et utiles pour se pr\u00e9parer et r\u00e9agir au mieux en cas de n\u00e9cessit\u00e9 avant m\u00eame l\u2019arriv\u00e9e<\/div>\n
des forces de l\u2019ordre et durant leur intervention.<\/div>\n<\/div>\n
<\/div>\n
<\/div>\n
\n
\n
S\u2019informer<\/strong><\/span><\/div>\n
<\/div>\n
Se former<\/strong><\/em><\/div>\n
<\/div>\n
COMMENT SE PR\u00c9PARER ?<\/div>\n
<\/div>\n
* Bien conna\u00eetre<\/em> la configuration du site (am\u00e9nagement des locaux et des espaces,cheminements d\u2019\u00e9vacuation et issues de secours…).<\/div>\n
<\/div>\n
* Identifier <\/em>les lieux de mise \u00e0 l\u2019abri et les cachettes \u00e9ventuelles.<\/div>\n
<\/div>\n
* Conna\u00eetre <\/em>les proc\u00e9dures de s\u00e9curit\u00e9 et les moyens d\u2019alerte de l\u2019\u00e9tablissement.<\/div>\n
<\/div>\n
* Participer <\/em>aux exercices et mises en situation.<\/div>\n
<\/div>\n
* Savoir <\/em>aupr\u00e8s de qui signaler<\/em> les comportements suspects.<\/div>\n
<\/div>\n<\/div>\n<\/div>\n
\n
\n
<\/div>\n
<\/div>\n
En permanence, \u00eatre vigilant<\/strong><\/span><\/div>\n
<\/div>\n
Chaque employ\u00e9 peut contribuer par sa vigilance \u00e0 la s\u00e9curit\u00e9 de l\u2019\u00e9tablissement. Plus un \u00e9v\u00e9nement est d\u00e9tect\u00e9 t\u00f4t, plus la r\u00e9action est efficace.<\/div>\n
<\/div>\n
Adopter une attitude de vigilance pour d\u00e9tecter les comportements suspects.<\/div>\n
<\/div>\n<\/div>\n<\/div>\n
<\/div>\n
<\/div>\n
\n
\u00c0 quoi faire attention ?<\/strong><\/span><\/div>\n
<\/div>\n
\u00a0Attitudes<\/em><\/strong> laissant supposer un rep\u00e9rage (curiosit\u00e9 inhabituelle relative aux mesures de s\u00e9curit\u00e9, \u00e0 l\u2019organisation de l\u2019\u00e9tablissement, prise de photos<\/div>\n
et de vid\u00e9os, personnes ou v\u00e9hicule stationnant de mani\u00e8re prolong\u00e9e au m\u00eame endroit, avec ou sans occupants…).<\/div>\n
<\/div>\n
Tenue vestimentaire<\/em> inhabituelle<\/strong> pour la saison (ex. : manteau en \u00e9t\u00e9).<\/div>\n
<\/div>\n
V\u00e9hicule<\/em> stationn\u00e9<\/strong> \u00e0 proximit\u00e9 du b\u00e2timent sur un emplacement inappropri\u00e9.<\/div>\n
<\/div>\n
Sous-traitants<\/em> et livreurs<\/strong> intervenant en dehors des lieux et des horaires habituels.<\/div>\n
<\/div>\n<\/div>\n
<\/div>\n
<\/div>\n
\n
Comment r\u00e9agir ?<\/strong><\/span><\/div>\n
<\/div>\n
O\u00f9 ? <\/strong>Localisation.<\/div>\n
<\/div>\n
Quoi ?<\/strong> Nature de l\u2019attaque (explosion, fusillade, prise d\u2019otages…), type d\u2019armes (armes \u00e0 feu, couteaux, grenades…), estimation du nombre de victimes.<\/div>\n
<\/div>\n
Qui ? <\/strong>Estimation du nombre d\u2019assaillants, description (sexe, v\u00eatements, physionomie, signes distinctifs…), attitude (assaillants calmes, d\u00e9termin\u00e9s, …).<\/div>\n
<\/div>\n
<\/div>\n<\/div>\n
<\/div>\n
\n
Donner l\u2019alerte<\/strong><\/span><\/div>\n
<\/div>\n
Si vous \u00eates t\u00e9moin d\u2019une attaque ou d\u00e8s lors que vous d\u00e9tectez une situation anormale, donnez imm\u00e9diatement l\u2019alerte suivant les consignes internes.<\/div>\n<\/div>\n
<\/div>\n
\n
\n
Comment je peux donner l\u2019alerte ?<\/div>\n
<\/div>\n
S\u2019adresser <\/strong>\u00e0 un agent de s\u00e9curit\u00e9 ou \u00e0 un responsable du magasin.<\/div>\n
<\/div>\n
Actionner <\/strong>un bouton d\u2019alerte (bip commer\u00e7ant).<\/div>\n
<\/div>\n
Utiliser <\/strong>le t\u00e9l\u00e9phone interne ou l\u2019interphone.<\/div>\n
<\/div>\n
Utiliser <\/strong>la radio.<\/div>\n
<\/div>\n
Actionner <\/strong>un d\u00e9clencheur manuel (bo\u00eetier bris de glace).<\/div>\n<\/div>\n<\/div>\n
<\/div>\n
\n
\n
Si vous ne pouvez<\/span><\/strong><\/em><\/div>\n
pas donner l\u2019alerte en interne,<\/span><\/strong><\/em><\/div>\n
appeler le 17 ou le 112.<\/span><\/strong><\/em><\/div>\n<\/div>\n<\/div>\n
\n
<\/div>\n
<\/div>\n
Rassurer<\/strong> les clients et les autres employ\u00e9s autour de vous :<\/div>\n
<\/div>\n
Rester calme<\/strong>, respirer profond\u00e9ment.<\/div>\n
<\/div>\n
Parler<\/strong> en utilisant des mots simples.<\/div>\n
\u0375<\/div>\n
Identifier les personnes vuln\u00e9rables<\/strong> (bless\u00e9s, enfants, femmes enceintes, personnes \u00e2g\u00e9es, handicap\u00e9es,<\/div>\n
\u00e9motionnellement fragiles ou ne comprenant pas le fran\u00e7ais…).<\/div>\n
\u0375<\/div>\n
Calmer <\/strong>les personnes prises de panique.<\/div>\n<\/div>\n
<\/div>\n
\n
\n
<\/div>\n
<\/div>\n<\/div>\n<\/div>\n
\n
\n
Conseiller les clients<\/strong><\/span><\/div>\n
<\/div>\n
Laisser ses achats <\/strong>et ses affaires<\/div>\n
sur place.<\/div>\n
<\/div>\n
Ne pas chercher<\/strong> \u00e0 r\u00e9cup\u00e9rer son v\u00e9hicule.<\/div>\n<\/div>\n<\/div>\n
<\/div>\n
\n
<\/div>\n
<\/div>\n
Comment se prot\u00e9ger ?<\/span><\/strong><\/span><\/div>\n
<\/div>\n
Situation 1 : s\u2019\u00e9chapper<\/strong><\/em><\/div>\n
<\/div>\n
\u00c9chappez-vous de l\u2019\u00e9tablissement, si vous avez localis\u00e9<\/div>\n
le danger et que vous pensez pouvoir fuir sans risque.<\/div>\n
\u0375<\/div>\n
Penser au plan d\u2019\u00e9vacuation <\/strong>(itin\u00e9raire, issues de secours, autres issues \u00e0 proximit\u00e9…).<\/div>\n
<\/div>\n
S\u2019\u00e9loigner<\/strong> de la zone de danger.<\/div>\n
<\/div>\n
\u00c9vacuer <\/strong>et faire \u00e9vacuer les clients par les cheminements reconnus.<\/div>\n
<\/div>\n<\/div>\n
<\/div>\n
\n
\n
<\/div>\n
Situation 2 : se cacher<\/strong><\/em><\/div>\n
<\/div>\n
Mettez-vous \u00e0 l\u2019abri<\/strong> si vous ne pouvez pas \u00e9vacuer ens\u00e9curit\u00e9 (ex : attaque \u00e0 l\u2019ext\u00e9rieur de l\u2019\u00e9tablissement,<\/div>\n
itin\u00e9raire de fuite bloqu\u00e9 par les assaillants.<\/div>\n<\/div>\n<\/div>\n
<\/div>\n
\n
\n
O\u00f9 ?<\/strong><\/div>\n
* Boutiques<\/div>\n
*\u00a0 R\u00e9serves<\/div>\n
* Bureaux<\/div>\n
* Toilettes<\/div>\n
* Sous-sols<\/div>\n
* Parking<\/div>\n
* Toits…<\/div>\n
<\/div>\n
Attention<\/em> : le point de rassemblement n\u2019est pas un abri !<\/strong><\/div>\n<\/div>\n<\/div>\n
<\/div>\n
Comment ?<\/strong><\/div>\n
\n
\n
* Se mettre hors de vue<\/div>\n
* S\u2019abriter derri\u00e8re des obstacles solides (piliers, etc.)<\/div>\n
* Se tenir\u00a0 \u00e9loign\u00e9 des vitrines\u00a0 et des portes<\/div>\n
* Descendre le rideau de la boutique<\/div>\n
* Verrouiller et bloquer les portes<\/div>\n
* \u00c9teindre les lumi\u00e8res<\/div>\n
* S\u2019allonger au sol<\/div>\n
* Essayer de faire respecter le silence absolu<\/div>\n
* Mettre et faire mettre les t\u00e9l\u00e9phones portables en mode silence, sans vibreur.<\/div>\n
* Rester proche des personnes en stress et les rassurer.<\/div>\n<\/div>\n
<\/div>\n
\n
Attention : surtout ne pas ouvrir le local,<\/em> attendre que les forces de l’ordre le fassent pour sortir !<\/strong><\/div>\n
<\/div>\n<\/div>\n<\/div>\n
<\/div>\n
<\/div>\n
\n
\u00c0 l\u2019arriv\u00e9e des forces de l\u2019ordre et des secours<\/strong><\/span><\/div>\n
<\/div>\n
* Sortir les mains ouvertes et visibles<\/div>\n
* Ne pas courir<\/div>\n
* Signaler les bless\u00e9s et l\u2019endroit o\u00f9 ils se trouvent.<\/div>\n
<\/div>\n<\/div>\n
http:\/\/www.sgdsn.gouv.fr\/uploads\/2017\/02\/reagir-en-cas-dattaque-terroriste—guide-pratique-pour-les-equipes-de-direction-des-centres-commerciaux.pdf<\/a><\/div>\n
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<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Guide pratique pour le personnel des espaces commerciaux Les risques d’attaque arm\u00e9e pourrait se maintenir durablement \u00e0 un niveau \u00e9lev\u00e9. Ce contexte impose le maintien des postures Vigipirate. Dans ce … Lire plus<\/a><\/p>\n","protected":false},"author":1,"featured_media":1513,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-1509","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-accueil","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"yoast_head":"\nR\u00e9agir face \u00e0 une attaque terroriste - CFTC-Darty IDF<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cftc-dartyidf.fr\/index.php\/2018\/03\/28\/reagir-face-a-attaque-terroriste\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9agir face \u00e0 une attaque terroriste - CFTC-Darty IDF\" \/>\n<meta property=\"og:description\" content=\"Guide pratique pour le personnel des espaces commerciaux Les risques d’attaque arm\u00e9e pourrait se maintenir durablement \u00e0 un niveau \u00e9lev\u00e9. 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